Welcome
Here's what's happening across your stores today.
Store Development Funnel
Contacts → Qualified come from Store Contact logs; Signed → Live come from onboarded partners. QR-scan / registration / paid-customer numbers will join this funnel once they can be pulled from the website.
Needs follow-up
Recent store contacts
Recent submissions
Store Contact
Log every store you speak to today — interested or not. This is how we measure real conversion rate, so record it even if the store says no.
Store & Contact
Outcome
New Partner Check
Complete on site before activating a new Information Partner store.
A · Store Information
B · Partner Eligibility
C · QR Code & Display Material
D · Retailer Compliance Confirmation
E · On-site Observations
F · Final Outcome
Visit Record
Log a routine visit or follow-up to an existing store.
Store
Compliance Checks
Outcome
Compliance Visit
Periodic inspection of an activated Information Partner store.
Store & Materials
Staff Behaviour & Data
Risk Level
Report Incident
Log a compliance breach, complaint, or unusual event.
Incident Details
Risk & Escalation
My Records
All submissions across your assigned stores. Tap any record to see full details.
Guide
New to the app? Tap a topic below to expand it. Scroll down for the compliance colour reference.
Logging in the first time
HQ Admin creates your account for you — there's no sign-up. You'll be given a work email and a temporary password by phone or in person (it's never emailed).
After you log in, go to Account at the bottom and set your own password straight away under "Change Password".
Finding your way around
The five icons along the bottom take you to Home (your dashboard), New Partner, Visit, Records, and this Guide.
Home also has quick-action tiles for every form (Store Contact, New Partner Check, Visit Record, Compliance Visit, Report Incident), so you don't need to remember where each one lives.
What the Home dashboard shows you
The GREEN / AMBER / RED numbers at the top are a live count of your compliance outcomes (Admin sees everyone's).
The Store Development Funnel (Contacts → Qualified → Signed → Live) tracks canvassing progress: how many stores you've spoken to, how many were qualified, how many signed up, and how many are actually live and trading.
Needs follow-up lists anything that came back AMBER or RED and still needs a next step. Recent submissions and Recent store contacts show your latest activity.
Store Contact — logging a canvassing visit
Use this every time you speak to a new store, whether or not they're interested. Mark them Qualified / Not qualified / Unsure.
If the store agrees on the spot, tick Signed — the app will carry the store's name, address, and contact details straight into a New Partner Check for you, so you don't have to type them twice.
If the store signs later instead of on the visit itself, come back to that same entry afterwards (on Home under "Recent store contacts", or in Records) and tap Start New Partner Check → to do the same hand-off then.
New Partner Check — bringing a store on board
This is the full onboarding form that formally activates a store as a FREEPODS partner — it covers the store's details, a photo, and the compliance sign-off. A store isn't an official partner until this is completed.
Visit Record — routine visits to existing partners
Use this for a normal, ongoing check-in at a store that's already onboarded. Pick a GREEN / AMBER / RED outcome — anything AMBER or RED is automatically added to your dashboard's follow-up list.
Compliance Visit — periodic inspection
A more formal, scheduled inspection of an existing partner store. Includes a field for noting any immediate action taken on the spot.
Report Incident — something needs escalating now
Use this the moment you see something that's clearly RED-level: a compliance risk, suspected counterfeit product, an unsafe product claim, or a data-handling problem. HQ is notified — don't wait until your next visit to log it.
Records — reviewing past submissions
Shows everything you've submitted (Admin sees everyone's). Use the filter at the top to narrow it down by form type, including Store Contact logs.
Quick reference — read only. When in doubt, treat it as AMBER and ask HQ.
Partners
Move a partner through Onboarded → QR/Materials Sent → Live as HQ confirms each step. BDPs can't edit this — only HQ Admin.
By BDP
All Partners
Manage BDP Accounts
Create, edit, reset passwords, suspend, or delete BDP logins — no Supabase access needed.
New Account
All Accounts
BDP Login Activity
When each BDP account has actually been opening the app — visible to HQ Admin only.
By account
Recent logins
Account
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