FREEPODS BD PORTAL
··

Welcome

Here's what's happening across your stores today.

Green
Amber
Red

Store Development Funnel

Contacts
Qualified
Signed
Live

Contacts → Qualified come from Store Contact logs; Signed → Live come from onboarded partners. QR-scan / registration / paid-customer numbers will join this funnel once they can be pulled from the website.

Needs follow-up

Loading…

Recent store contacts

Loading…

Recent submissions

Loading…

Store Contact

Log every store you speak to today — interested or not. This is how we measure real conversion rate, so record it even if the store says no.

Store & Contact

Outcome

New Partner Check

Complete on site before activating a new Information Partner store.

A · Store Information

B · Partner Eligibility

C · QR Code & Display Material

D · Retailer Compliance Confirmation

E · On-site Observations

🏪
Storefront / Interior
🪧
Display Stand Position
🔳
QR Sticker / Material
Add Another Photo

F · Final Outcome

Visit Record

Log a routine visit or follow-up to an existing store.

Store

Compliance Checks

Outcome

📷 Take a photo or 🖼️ upload from library

Compliance Visit

Periodic inspection of an activated Information Partner store.

Store & Materials

Staff Behaviour & Data

Risk Level

📷 Take a photo or 🖼️ upload from library

Report Incident

Log a compliance breach, complaint, or unusual event.

Incident Details

📷 Take a photo or 🖼️ attach from library / file

Risk & Escalation

My Records

All submissions across your assigned stores. Tap any record to see full details.

Loading…
Loading…

Guide

New to the app? Tap a topic below to expand it. Scroll down for the compliance colour reference.

Getting started
Logging in the first time

HQ Admin creates your account for you — there's no sign-up. You'll be given a work email and a temporary password by phone or in person (it's never emailed).

After you log in, go to Account at the bottom and set your own password straight away under "Change Password".

Finding your way around

The five icons along the bottom take you to Home (your dashboard), New Partner, Visit, Records, and this Guide.

Home also has quick-action tiles for every form (Store Contact, New Partner Check, Visit Record, Compliance Visit, Report Incident), so you don't need to remember where each one lives.

What the Home dashboard shows you

The GREEN / AMBER / RED numbers at the top are a live count of your compliance outcomes (Admin sees everyone's).

The Store Development Funnel (Contacts → Qualified → Signed → Live) tracks canvassing progress: how many stores you've spoken to, how many were qualified, how many signed up, and how many are actually live and trading.

Needs follow-up lists anything that came back AMBER or RED and still needs a next step. Recent submissions and Recent store contacts show your latest activity.

Logging your work
Store Contact — logging a canvassing visit

Use this every time you speak to a new store, whether or not they're interested. Mark them Qualified / Not qualified / Unsure.

If the store agrees on the spot, tick Signed — the app will carry the store's name, address, and contact details straight into a New Partner Check for you, so you don't have to type them twice.

If the store signs later instead of on the visit itself, come back to that same entry afterwards (on Home under "Recent store contacts", or in Records) and tap Start New Partner Check → to do the same hand-off then.

New Partner Check — bringing a store on board

This is the full onboarding form that formally activates a store as a FREEPODS partner — it covers the store's details, a photo, and the compliance sign-off. A store isn't an official partner until this is completed.

Visit Record — routine visits to existing partners

Use this for a normal, ongoing check-in at a store that's already onboarded. Pick a GREEN / AMBER / RED outcome — anything AMBER or RED is automatically added to your dashboard's follow-up list.

Compliance Visit — periodic inspection

A more formal, scheduled inspection of an existing partner store. Includes a field for noting any immediate action taken on the spot.

Report Incident — something needs escalating now

Use this the moment you see something that's clearly RED-level: a compliance risk, suspected counterfeit product, an unsafe product claim, or a data-handling problem. HQ is notified — don't wait until your next visit to log it.

Records — reviewing past submissions

Shows everything you've submitted (Admin sees everyone's). Use the filter at the top to narrow it down by form type, including Store Contact logs.

Compliance colour reference

Quick reference — read only. When in doubt, treat it as AMBER and ask HQ.

Retailer status
GREEN
Approved location, agreement signed
AMBER
Minor admin evidence missing
RED
Unapproved retailer / no signed agreement
BDP action: do not activate until approved by FREEPODS.
Materials
GREEN
Current approved material, correct position
AMBER
Damaged, misplaced, or old version
RED
Homemade, altered, or prohibited material
BDP action: remove/replace; suspend if material is prohibited.
Customer interaction
GREEN
Store directs eligible adults to scan and buy online
AMBER
Staff unclear on boundaries
RED
Store sells, takes payment, or registers customers for FREEPODS
BDP action: stop the activity and escalate immediately.
Product claims
GREEN
Factual, approved information only
AMBER
Unclear wording requiring correction
RED
Health / cessation claims, unsupported statements
BDP action: stop the statement and report it.
Data
GREEN
No customer personal data handled
AMBER
Accidental, low-risk exposure
RED
ID photos, card data, or passwords collected
BDP action: contain, preserve evidence, report immediately.

Partners

Move a partner through Onboarded → QR/Materials Sent → Live as HQ confirms each step. BDPs can't edit this — only HQ Admin.

By BDP

Loading…

All Partners

Loading…
Loading…

Manage BDP Accounts

Create, edit, reset passwords, suspend, or delete BDP logins — no Supabase access needed.

New Account

All Accounts

Loading…

BDP Login Activity

When each BDP account has actually been opening the app — visible to HQ Admin only.

By account

Loading…

Recent logins

Loading…

Account